Customer Support

Get in touch

Questions about an order, sizing, shipping, or returns? Send a message and keep it clear so support can help fast.

We’re a small team in Belgium and a real person reads every email. We reply within 24 hours on weekdays.

For order questions, please include your order number (it looks like #1012).

{% form 'contact' %}

Name
Email
Order number (optional)
Message

{% endform %}

Trade name: MeraFashion
Email: info@mera-fashion.com
Based in Belgium — EU consumer rights apply to all orders shipped within the EU.

Contact Email info@olyxfashion.com Best for order questions, delivery updates, returns, and product support.

Response Time Within 24 hours Monday to Friday, 9am to 6pm

Need Help With Orders, sizing, returns Need help with your order or delivery status? Include your order number and we can help faster.

Support Details

Talk to a real person, not a dead-end inbox.

For orders, sizing, returns, delivery updates, or product questions, send one clear message and support can handle it faster.

Email info@olyxfashion.com

Support Hours Within 24 hours
Monday to Friday, 9am to 6pm

Orders & Shipping Need help with your order or delivery status? Include your order number and we can help faster.

Contact Form

Include your order number if the message is about shipping, changes, or returns.